![]() The cushiness means something is wrong but we were lead to believe all was well, and because of the year the trailer was being sold as is. That's when the table busted loose from the floors, and when the mattresses were off the beds when we found all the rot from water damage. After we picked it up, we gave it a better look over. We felt some softness under our feet but told it was the underlay. However, they never pointed out the floors and beds were rotting out. They walked us through everything, show us all was working and fine. We believed and trusted them, even though we bought as is, we were told there were no problems/ issues with the trailer. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.We bought a used 2006 StarCraft from the dealer in Stittsville. BBB Business Profiles are subject to change at any time. ![]() When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am not sure what the next step should be but there not working with me at all about the issues. With all the issues I don't want the knew one. There willing to sell me a older trailer and not give me what I bought the trailer for so my knew loan wod be more for a older one because I'd still owe on my knew one. With all the issues it had I said to take it back and I'll take a used one. They are not willing to work with me at all. They have had my trailer longer then I have and there's still so many issues with it. Called the service depth twice and emailed them and nobody seems to be getting back to me. Since everything was noted before my warranty was up all the issues should have been addressed. When I purchased it there was a warranty for it for ine year which would have ended in March. I asked if I can replace the knew one with a older one since mine has too many issues and there not willing to fix them. Not all the issues were addressed and now it is leaking and need to wait for more parts. Two weeks ago I was notified that it was ready to be picked up. I was called in March that they had all the parts and would start working on it. Finally in Oct we dropped it off at the service dept so it can be done before camping season was done. Everything was noted with what was wrong with it. I called back in Sept again somebody came and nothing was done. Somebody came to look at it and nothing was done. Once I started camping I noticed some issues. I purchased a bran new 2021 trailer last summer.
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